Privacy Policy

1. Introduction

Welcome to AI Biz Wiz, operated by BGT Labs LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email address, organization details)
• Business and brand information you wish to monitor
• Brand context details (business description, products, services, locations)
• Payment information (processed securely through third-party payment processors)
• Communications with us and feedback you provide

2.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent, scans performed)
• Cookies and similar tracking technologies
• AI search results and analysis data generated by the Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Perform AI search visibility scans and analysis for your brands and business
• Generate reports and insights about your AI search presence
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Third-party AI providers: We query third-party AI search systems (such as ChatGPT, Claude, Gemini, and Perplexity) on your behalf to analyze your brand's visibility. Your brand context and business information may be sent to these providers as part of search queries.
• Service providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal requirements: When required by law or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to processing of your information
• Data portability
• Opt-out of certain communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party AI Services

AI Biz Wiz interacts with third-party AI search services to provide visibility analysis. When we query these services on your behalf:

• Your brand context and business information may be included in search queries sent to these AI providers
• These queries are subject to the privacy policies and terms of service of the respective AI providers (OpenAI, Anthropic, Google, Perplexity, etc.)
• We do not control how these third-party AI systems process or store information
• Results and responses from AI systems may be stored as part of your scan history

9. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Scan results and historical data are retained to provide trend analysis and reporting features.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Communications and Opt-Out

By providing us with your consent and contact information, you may receive communications from us by email. You can opt out of email messages at any time by clicking the unsubscribe link at the bottom of any email you receive. We may send transactional emails related to your account and service that are necessary for the operation of the Service, which cannot be opted out of while you maintain an active account.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@aibizwiz.com